Welcome to Merchant Medicine

Our Merchant Medicine.com Home page   Click here for information about the Merchant Medicine company   Consulting services available from Merchant Medicine   Meetings and Seminars available from Merchant Medicine   Market Data information available from Merchant Medicine   Resources Merchant Medicine makes available to you   Click here if you want to reach us at Merchant Medicine  

Insight
Retail Clinics and the November Election

 As the market for retail clinics reaches critical mass and the number of those employed directly or indirectly is becoming quite large, many people in this industry are wondering whether the outcome of the 2008 presidential election could have a positive or negative impact on a booming market.

  The answers are mostly good news.  First, there is little downside for retail clinics no matter who is elected president.  Legislators are all too familiar with the challenges of health care costs and access, so there is very little appetite for restricting retail clinics at the state or Federal level.

  The upside for retail clinics will be driven not so much by the specific policies by either candidate, but by forces that no longer can be ignored:  the limits of state and Federal governments’ ability to pay for health care and the growing problem of the uninsured.   Both candidates will be focusing primarily on insurance, albeit with very different approaches.  And both candidates claim to have plans to lower costs, although they have given few details on how they will accomplish that.

  In the end, we believe retail clinics will benefit from one important shift: how and where people buy health insurance, resulting in a more rapid move toward high-deductible plans.

 

Two Basic Facts

Before looking at each candidate’s proposals and how they might impact retail clinics, let’s look at some facts:

  1. Health Insurance in the United States -- According to a 2007 Kaiser Family Foundation report, 54 percent of Americans get their insurance from employer-sponsored group plans; 5 percent from non-group plans (individual insurance plans);  26 percent from Medicare (14 percent) or Medicaid (12 percent); and 16 percent (47 million) are uninsured, an increase of 8 million since 2000. http://facts.kff.org/?CFID=35052051&CFTOKEN=61928155

2.  Government Spending on Health Care – Medicare and Medicaid alone accounted for 19 percent of Federal spending in 2006, according to the Office of Management and Budget.  At current growth rates, Medicare and Medicaid will account for 30 percent of spending in less than 10 years.

 

What the Candidates Propose

Senator Barack Obama

The goal of Senator Obama’s plan is to increase dramatically the number of newly covered people and bring costs under control.  To do this, the senator proposes a
National Health Plan, a Health Insurance Exchange, a “Play-or-Pay” employer mandate, and a mandate that children be covered by health insurance.  Senator Obama also is a major advocate of paying for outcomes vs. procedures.  He does not tinker with the special tax treatment of employer-paid insurance premiums.

  The approach gets credit for attempting to solve the problem of the 40+ million Americans without health insurance.  The plan is criticized for its cost and increase in insurance regulation.

   The first element of the plan is a National Health Plan that would make available to everyone, without restriction, a plan similar to that offered to Federal Government employees, otherwise known as the Federal Employees Health Benefits (FEHB) program.  There are several insurance options in the FEHB, but the most popular is the Blue Cross Blue Shield Standard Option.  The BCBS Standard Option is a rich benefit plan, and though the government may be able to afford to subsidize the plan for its employees, it cannot afford to subsidize it for another 40 million people.  Consequently, what will likely be offered is a high-deductible version.  Many retail clinics today do accept the BCBS Federal employee insurance plan.  Another 40 million Americans on a high-deductible version of that plan would only help the retail clinic market.

  The second element of Senator Obama’s plan is a Health Insurance Exchange where individuals could purchase insurance policies that meet certain guidelines.  The National Health Plan (above) would be one option among many.  To participate in the exchange the insurance would have to be guaranteed issue (nobody is denied insurance) and community rating (you pay the same rate regardless of medical history).  There will be a mix of plans and price ranges in this exchange, similar to the choices offered by large employers.  This is likely where you would go as an individual or small employer to gain access to large insurance pools.  So this piece of the plan is part and parcel of the employer and child insurance mandates.  Senator Obama also proposes to modify Medicare and Medicaid reimbursement to favor positive outcomes vs. procedures as a way to reduce costs, something that is already under way at CMS.

  The bottom line is that the Obama health care plan works to expand the current system of providing health insurance through private carriers.  And under that plan, retail

clinic operators will continue to make choices on which plans they will contract with, based primarily on negotiated fee schedules.

  Says David Cutler, a professor of economics at Harvard and an advisor to Senator Obama, “Senator Obama’s proposal will modernize our current system of employer- and government-provided health care, keeping what works well, and making the investments now that will lead to a more efficient medical system.”

 

Senator John McCain

  The goal of Senator McCain’s plan is to promote competition and level the playing field for individual purchasers of insurance

vs. those who purchase insurance through their employer.   Senator McCain’s plan has three primary components:

  1. Eliminate the tax exclusion of employer health insurance subsidies as well as the income deductions of insurance premiums paid by employees.

  2. Introduce a refundable health insurance tax credit of $2,500 for individuals and $5,000 for families.

  3. Deregulate nongroup insurance by permitting insurance companies to sell policies across state lines.

Senator McCain does not pretend to propose a specific solution to the uninsured.  In fact, critics say his plan will only worsen the problem by moving many people out of group plans into individual plans.   When someone is out of the protection of a group plan, critics argue, they are more vulnerable to losing insurance.

The bottom line for Senator McCain’s plan is to attempt to move people out of employer plans and into individual plans under a more competitive national health insurance marketplace.  Leaders on both sides of the aisle believe this is a necessary step to bringing costs down because, like all other industries in this country, the consumers (patients) would be paying for services with their own money.  If a service is not necessary or borderline, the consumer will think twice before purchasing vs. opting for it because it isn’t their money.

Some argue that elimination of the tax exclusion will result in employers dropping coverage altogether.  But eliminating special tax treatment means higher costs for health insurance for the employee, not the employer.  And that higher cost will be partially offset by a tax credit as well as by opting for high-deductible plans.  Furthermore, we know employers offer health coverage because it helps recruit good people.  Otherwise we would have seen employers force employees into “full replacement” high-deductible plans a long time ago.  However, nobody can predict the effect that dropping special tax treatment will have on ERISA rules.  These are the rules that force employers to treat all employees the same with their health benefits.  Theoretically the rules go away if special tax treatment goes away, opening the door to giving special health benefits to high-value employees.

Another element of Senator McCain’s plan is to do away with laws that restrict selling health plans across state lines.  If that plan becomes reality, expect group insurance plans to face more competition, resulting in lower rates.

 “The McCain health plan would do two remarkable things,” says John Goodman, president of the national center for policy analysis.   “First, it would virtually eliminate long-term uninsurance.  Almost no one would remain uninsured for more than a year.   Second, it would completely transform the type of insurance people are able to buy — as much as doubling the value of the typical insurance contract by encouraging smarter, more efficient ways of purchasing medical care.”

 

Bottom Line for Both Candidates

Our conclusion is that, regardless of which candidate is elected, it is inevitable that the financial burden of health care will begin to shift more dramatically from government subsidies in the form of income tax treatment and public insurance programs to the individual.

It is inevitable that the Federal Government will pull the plug on special tax treatment of health insurance premiums for employer sponsored plans.  Senator McCain says he will do it sooner; we believe Senator Obama will have to do it at some point.    This will make the effective price of health insurance dramatically higher, but that will be offset by tax credits and the adoption of high-deductible health plans.

It is also inevitable that both the Federal government and state governments will reduce the benefits offered through Medicaid and force Medicaid recipients to acquire health insurance through mechanisms similar to those offered by Senator Obama.  Again, the most likely impact will be greater use of high-deductible plans.

The adoption of high-deductible plans has been slow and disappointing until now.  The latest Kaiser Family Foundation survey on employer health benefits (http://ehbs.kff.org/images/abstract/7791.pdf) shows that the percentage of companies offering high-deductible plans is still only 13 percent, and the number of workers covered by high-deductible plans is only 8 percent.    But removing special tax treatment for 54 percent of Americans will have a major effect on this adoption rate.

These high-deductible plans will create more of a market between individuals, who re-learn how to buy health care services, and their medical providers.   That market between individuals and providers can only be good for retail clinics because retail clinics make it easy to understand what you are getting and how much it will cost.  However, despite the inevitability of this shift to individual responsibility, the shift will be slowed by its political unpopularity.

More Insight
September 7, 2010
Here Come the Flu Shots
Why This Year Marks the Start of Something Different

In case you missed it, in the last two years the start of the flu shot season has moved up considerably. And the implications for retail clinics are mostly positive. In fact, this could be the best news retail clinics have seen in a long time.



See Full Article
August 4, 2010
Does Walk-In Medicine Still Face a Practitioner Shortage?
The recruitment fever has quieted down and most operators of urgent care and convenient care clinics say they are managing recruitment in a much more sustain­able manner. But that could change over the next few years.  In this article we look at the patient-centered medical home model and how that may impact the recruitment of advanced practice clinicians.
See Full Article
July 6, 2010
2010 Metro Area Report
A Geographic Look at Clinic Saturation
This month we feature our annual look at retail and urgent care clinics through the lens of metro areas. To do this we used the U.S. Census Bureau’s standardized list of metro areas, listing the metro area name, Census Bureau population estimate, population rank, total retail clinics, total urgent care clinics, total combined clinics and the number of clinics per 100,000 people.  This report includes a supplement that covers nearly 600 cities in the United States.
See Full Article
June 3, 2010
Formulating a ConvUrgentCare Strategy
Asking the Right Questions
This month is the third anniversary of the start of Merchant Medicine and we thought it would be a good time to review what we and our clients agree are the most important questions to ask about a local geography.
See Full Article
May 3, 2010
ConvUrgentCare and Heallthcare Reform
How Retail and Urgent Care Clinics are Affected
There have been a lot of predictions lately on how the new healthcare reform legislation will affect retail and urgent care clinics. There certainly will be some impact in the short term, but the form it takes might surprise you. What is far more interesting for retail and urgent care clinics is the long-term impact, if scenarios like the re-emergence of full-risk capitation programs or the rapid penetration of high-deductible health plans could play out.
See Full Article
April 5, 2010
Growth of the Hispanic Healthcare Market
An Opportunity for Walk-In Medicine
Marketing healthcare services to specific ethnicities can be a difficult undertaking. Even talking about it might create a certain discomfort that you’ll say something politically incorrect or be taken the wrong way. But the fact is all ethnic populations need healthcare services. Although this article focuses on people of Hispanic origin, there is insight here for any ethnicity when looking to expand your reach.
See Full Article
March 2, 2010
Worksite Clinic Business Goes Back into Growth Mode
Employers Attempt to Take Control of Costs
Over the last 12 months the markets have recovered modestly. And although unemployment remains a significant challenge, health and productivity programs seem to be kicking back into gear, and worksite clinics are among the most popular options.
See Full Article
February 3, 2010
Where Do We Go From Here?
Annual Retail Clinic Growth Forecast

We are all familiar with the predictions of a booming retail clinic industry. But if you think those predictions have ceased, think again.  Merchant Medicine estimates 2,050 retail clinics by the end of 2014.

See Full Article
January 5, 2010
The Retail Clinic Market in 2009
Growth Continued Amid Caution
2000 was the decade of retail clinics. It began with one QuickMedx inside a Cub Foods grocery store in Minneapolis/St. Paul and ended with 1,183 clinics inside retail stores in 39 states (plus the District of Columbia) and 43 of the top 50 metro areas.
See Full Article
December 2, 2009
The Retail Partnership Conundrum
Finding the Right Retail Partner is a Challenge These Days
“Our challenge right now is having the right partner relationship to make this happen, but the choices are pretty limited in our view.”   Those words, spoken by a health system executive, are not uncommon these days from organizations who are interested in opening retail clinics but who have had difficulty finding the right retail platform.  This is especially true of health systems that operate in multiple states.  Many experts say you should shoot for one retailer.  But as we document in this article, if you can let go of having to have a national retailer and an exclusive relationship, your opportunities open up significantly.   (Subscription required)
See Full Article
November 16, 2009
ConvUrgentCare Industry Profile
Karen Bowling, CEO, Solantic Walk-In Urgent Care Centers

Of any company we have followed in the retail healthcare space, Solantic seems to hit all the strategic buttons:  stand-alone urgent care centers in high-traffic shopping centers, clinics in Wal-Mart, joint ventures with area health systems, a clinic in the Orlando airport, franchises for physicians, outstanding consumer marketing and a relentless pursuit of customer satisfaction.

See Full Article
November 3, 2009
Urgent Care Centers Weather the Retail Clinic Storm
Patient Volumes Not Affected
Most operators of urgent care centers agree that retail clinics haven't really affected their patient volumes.  In fact, many report getting referrals from retail clinics for symptoms outside the retail clinic scope.  The recession has had a much greater impact on urgent care patient volumes.  Includes a chart of the top urgent care operators in the United States.  (Subscription required)
See Full Article
October 3, 2009
Lines Blur Between Convenient Care and Urgent Care
The Emergence of Convergence

Over the long term, it could be that seasonality is the least of a retail clinic operator’s worries. As we noted last month in an article about the long road to breakeven for retail clinic operators, traditional medical practices are taking a page out of the retail clinic playbook and focusing more than ever on patient convenience and consumer marketing. The result is a trend that we call “ConvUrgentCare™,” the merging of convenient care, urgent care and any type of walk-in medicine that involves non-emergent acute medical care.  Today you can see retail clinic techniques crossing over not only to urgent care and emergency care, but also pediatrics, family medicine and work-site clinics.   And these techniques appear to be working to change the game in walk-in medicine.

See Full Article
September 1, 2009
The Long Road to Breakeven
How close are MinuteClinic and Take Care?
Probably a lot further than you think.  Based on the latest earnings teleconference from CVS Caremark and our own calculations of average patient visits per hour, it won’t be until 2012.  And even that might be a stretch. (Subscription required)
See Full Article
August 3, 2009
Telemedicine in the Hands of Major Healthcare Players
UHG and Cisco Partner
Cisco, the largest network technology company in the world, and United Health Group’s Ingenix Consulting division, joined together on a telemedicine venture called Connected Care.  At the same time United Health Group hired James (Woody) Woodburn, MD, as its chief medical officer for the new venture.  Dr. Woodburn was MinuteClinic’s chief medical officer up until the middle of 2007. 
See Full Article
July 2, 2009
Future of Retail Clinics: Part 2
Using Atul Gawande's New Yorker Article as a Guide
Dr. Gawande’s article has garnered more high-level attention since the Dartmouth Atlas Project.  It also helps point the way for retail clinics.
See Full Article
June 2, 2009
Future of Retail Clinics: Part 1
Using Clayton Christiansen's new book as a guide
Seldom do you find a business that is talked about in such divergent terms.  Patients love retail clinics for the convenience and cost.  Many policy leaders look at the macroeconomics of healthcare and say how could retail clinics not succeed.  But it’s not hard to find current or former retail clinic management who see it as a bust.  Could this industry be on the verge of collapse?  Or is it here to stay and prosper?

To help structure the answer, we turn to two definitional healthcare policy works that provide guideposts for walk-in medicine.  This month we look at a relatively new book by Clayton Christiansen, called The Innovator’s Prescription.  We’ll summarize some of the points of the book that seem relevant to retail healthcare, and then provide some potential paths forward.  Next month we’ll look at Atul Gawande’s most recent article in The New Yorker, "The Cost Conundrum."


See Full Article
May 3, 2009
Retail Clinic Legislation -- A Rundown of Recent Policy Initiatives
By Caroline Ridgeway, JD
The retail clinic industry has faced a number of legislative and regulatory challenges during the past few years.  Caroline Ridgeway of the Convenient Care Association provides an overview of how these initiatives have evolved.

See Full Article
April 2, 2009
Retail Clinics by Metro Area
A geographic look at clinic saturation and demand
It was once assumed that clinics in retail stores would show up in just about every major metropolitan area across the United States.  This month we take a look at what markets are not as well as which ones are reaching saturation.
See Full Article
March 1, 2009
A Travel Industry Giant Drops in on Healthcare
A Profile of Hal Rosenbluth

He has lived in the world of corporate travel management and now the world of healthcare.  Oddly enough, the corporate travel world seems to know a lot more about Hal Rosenbluth than the healthcare world.  But that may be about to change.

See Full Article
February 3, 2009
On-Site Employer Clinics
Disruptive Innovation Times Two
The concept has been around for about as long as employee health insurance, perhaps longer. But now these clinics are back because of rising health costs and flat wage increases.  Questions remain around the return on investment, the role employers should take with employee health, the definition of a medical home, and just how many employees it takes to make an on-site clinic work.
See Full Article
January 5, 2009
Retail Clinics: 2008 Year-End Review and 2009 Outlook
Many closures in 2008 but the market continues to expand
2008 will go down as the year that logic and reason overtook the retail clinic market, much the way it did with the technology market in 2000.  Read about how the major players ended 2008 and what 2009 will bring.
See Full Article
December 1, 2008
Key Factors in Retail Clinic Growth
A recent study by the Rand Corporation and the California Healthcare Foundation predicts that the number of retail clinics in the United States could reach 6,000 by 2011.   Indeed, despite the brief slide last June, the number of retail clinics in the United States is back in growth mode.  Read why reaching 6,000 clinics by 2011 is all but impossible as well as what will continue to drive this industry.
See Full Article
November 1, 2008
Retail Clinics and the Changing Primary Care Landscape
There is a growing body of physician groups and health systems that are looking at retail clinics through a different lens.  They would argue that despite the criticisms from many physicians, there are many counter arguments that support the need for retail clinics.
See Full Article
September 1, 2008
Health Systems Take On The Big Shots
103 Clinics Now Operated Under Health System Brands
We are seeing the development of a new model that could be the beginning of local hospital systems becoming national players.
See Full Article
August 1, 2008
Primary Care Meets Private Investor
Former Retail Clinic Operators Share Lessons Learned
It all seemed so simple.  Open a clinic inside a busy retail store with a pharmacy and patients will come.  For many, it didn't work out that way.  Several former operators provide some of the lessons they learned.
See Full Article
July 1, 2008
Key "Must Haves" in Building Patient Volume
Most retail clinics aren’t seeing anywhere near the patient visits their operators thought they would by this time.  But does all this mean the retail clinic business is a bust?  The answer is no. 
See Full Article

Copyright © 2010 Merchant Medicine, LLC               

If you are experiencing problems with the Merchant Medicine website or have a comment or question about the site, please contact Webmaster@MerchantMedicine.com
Insight